***You will be greeted promptly and warmly, thanked for your service and introduced to management.
***You will be invited to sign your wall of honor.
***Your Vets-Cars sales rep will spend as much or as little time with you as you wish, answering your questions openly and honestly.
***You will be given clear, upfront, no haggle, first price-best price numbers. *New vehicle prices will in most cases be at or below invoice. Of course, you get all applicable factory incentives as well. *Pre-owned vehicles will be below retail.
***Your trade will be appraised for the very highest amount that the dealer can give you. The valuation will be substantiated.
***You will be introduced to the business manager and will be offered finance options and value added products.
***Your new vehicle will be detailed to your satisfaction and will have a full tank of fuel at delivery.
***You will be encouraged to complete our "After Action Report" satisfaction survey on our website.
***You will be contacted by the dealer within two days to inquire as to your complete satisfaction.
What you won't get
***No games, no bait and switch, no long delays.
***You will not be pushed, badgered, pressured, or played with.
***No one will ask you for a deposit to "show you are serious".
***No back and forth, no "I gotta talk to my manager".
***No one will say "Hey honey, where's your husband? Don't you want him to help"?
***No "packed" payments,
***No suprise at delivery.